Privacy Policy

This policy explains how Lumora collects, uses, and protects your personal information.

What we collect

Information you provide directly — name, email, billing and shipping address, payment details — when you place an order or contact us.

How we use it

To process your order, fulfil shipping, respond to your enquiries, and improve your experience with Lumora. Nothing else.

What we don’t do

We do not sell your personal data. We do not share it with third parties except those required to fulfil your order (shipping carriers, payment processors) or as required by law.

Your rights

Under EU GDPR, you have the right to access, correct, or request deletion of your personal data. Write to hello@lumora.com to exercise these rights.

Contact

For any privacy question, email hello@lumora.com.